Search
Close this search box.
Search
Close this search box.

Privacy Policy

Commitment to Privacy

CBD Packaging shop is committed to protecting the privacy of its customers. The company does not share, sell, or disclose customer information to any other party, except as required to process and ship purchases. CBD Packaging shop will only reveal customer information when legally obligated or to safeguard its own interests and the safety of its website visitors, or when the customer provides consent.

Personal Information Collected

When customers contact CBD Packaging shop, subscribe to marketing services, or make purchases, they are required to provide certain personal information as part of the company’s policy. This includes their name, email address, postal/billing address, delivery address, and contact number. Additionally, customers’ payment details, such as bank account or debit/ATM card information, are collected, but the company ensures the protection of this data and does not retain any of the provided information.

For customers who create and register an account on the CBD Packaging shop website, their password, username, and purchase details are safeguarded. The company requests that customers provide accurate and authentic personal information to avoid any issues, and advises them to keep their information updated if changes occur.

Use of Personal Data

CBD Packaging shop may use customers’ personal data for various purposes, such as processing orders, fulfilling agreements, following up on feedback or comments, informing customers of service changes, and sending relevant information about products, amenities, campaigns, and other company-related content. The company also uses personal data to process funding or employment applications and regularly evaluates its data protection measures. CBD Packaging shop will retain customers’ personal data for as long as necessary to carry out these activities.

How Long Does Your Information Stay with Us?

CBD Packaging shop will retain customers’ personal data or other private information until they are no longer a registered customer. However, the company may continue to keep the information even after a customer is no longer a client in order to respond to their queries or grievances, and to maintain important records to fulfill legal, administrative or reporting requirements.

General Data Protection Regulation (GDPR)

According to the General Data Protection Regulation (GDPR), a privacy policy regulation in European Union law, business processes that handle personal data must be designed with data protection in mind. This means personal data must be shopd using the highest possible privacy settings by default, so that the data is not publicly available without explicit consent and cannot be used to identify a subject without additional information shopd separately.

The GDPR also stipulates that no personal data may be processed unless it is done under a lawful basis specified by the regulation. Additionally, data subjects have the right to revoke their permission for data processing at any time, and to request a portable copy of the data collected by the processor in a common format.

Your Rights as Customers

As customers, you have the right to prohibit CBD Packaging shop from holding or using your information, or to request that the company erase, eliminate or stop using it if it is no longer required.

You should inform the company if you believe it should not be using your personal information, but keep in mind that there may be legal or other official reasons why the company needs to retain or use your personal data.

Your rights under data protection laws regarding your personal data include:

  • Appealing access to your personal data to obtain a copy and verify it is being processed properly.
  • Demanding amendment of any incomplete or inaccurate personal data held about you.
  • Appealing deletion of your personal data where there is no legitimate reason for continued processing.
  • Demanding control over the processing of your personal data in certain scenarios, such as to verify its accuracy or where the processing is unlawful.
  • Requesting the portability of your personal data to you or a third party in a structured, commonly used format.

Registration

To become a client of CBD Packaging shop, users must fill out a registration form. During registration, users are required to provide their complete name and email address. CBD Packaging shop uses this information to update clients about its services, even if they have not submitted an order.

Order Form Details

CBD Packaging shop requests information from users on its order form. Users must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fulfill customers’ orders. If the company has trouble processing an order, the information is used to contact the user.

Cookies

CBD Packaging shop uses cookies to uniquely identify users, associate user files with orders, and enable the shopping basket. Cookies are used by both the main website and the order section. The site cannot be used with cookies turned off.

Archive Files

Like most typical web servers, CBD Packaging shop uses log files/archive files. These contain internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. However, this data is not linked to personally identifiable information.

Newsletters and Promotional Communications

CBD Packaging shop’s recognized members are occasionally given information on products, services, special deals, and a newsletter. Out of respect for user privacy, the company provides an option to opt-out of these communications. Users can send an email to sales@cbdpackagingshop.com if they do not wish to receive future emails.

Customers are automatically subscribed to the company’s newsletter when they provide contact information such as name and email address. However, CBD Packaging shop respects user privacy and provides a way to opt-out of these communications. Users can send an email to sales@cbdpackagingshop.com if they do not wish to receive future newsletters.

Customer Support Facility

CBD Packaging shop communicates with users on a regular basis to provide requested services. The company’s production and customer service teams use both email and phone information to communicate with customers regarding issues related to in-process orders. A team of professional customer representatives, who have excellent knowledge about packaging customization and accurate answers to all queries, is available 24/7 to assist customers.

Authorized Disclaimer

Though CBD Packaging shop makes every effort to preserve user privacy, it may need to disclose personal information when required by law, such as to comply with a current judicial proceeding, court order or legal process served on the website.

Third Party Service Providers

The company uses third-party service providers to complete tasks and provide services on its behalf, such as delivering products. However, CBD Packaging shop only reveals the personal information necessary to deliver the service, and has contracts in place requiring providers to keep the information secure and not use it for their own direct marketing purposes. The company will not release information to third parties for their own direct marketing, unless the user requests it or the company is legally required to do so, such as by court order or to prevent fraud or other crime.

Corporate Substitutions

If CBD Packaging shop undergoes a business transition like a merger or acquisition, users’ personal information will usually be part of the transferred assets. If this results in the information being used differently than stated at the time of collection, users will be given a choice consistent with the company’s notification of changes policy.

Opting Out of Marketing and Preferences

Users have a choice about whether they wish to receive information from CBD Packaging shop. If they do not want to receive direct marketing communications, they can select their preferences on the form where their information is collected. The company will not contact users for marketing purposes by email, phone, text or post without prior consent. Users can change their marketing preferences at any time by contacting customer support.

Association to Other Websites

CBD Packaging shop’s website may contain links to other websites run by other organizations. This privacy policy applies only to the company’s website, so users are encouraged to read the privacy statements on the other websites they visit. CBD Packaging shop cannot be responsible for the privacy policies and practices of other sites, even if they are accessed through links from the company’s website.

Additionally, if a user linked to CBD Packaging shop’s website from a third-party site, the company cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site, and recommends that users check the policy of that third-party site.

Safekeeping / Gatekeeping

CBD Packaging shop’s website takes every precaution to protect users’ information. When users submit sensitive information via the website, their information is protected both online and offline.

When the company’s registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and protected with the best encryption software in the industry—SSL. While on a secure page, such as the order form, the lock icon on the bottom of web browsers becomes locked, as opposed to unlocked or open, when users are just browsing.

While CBD Packaging shop uses SSL encryption to protect sensitive information online, it also does everything in its power to protect user information offline. All users’ information, not just the sensitive information mentioned above, is restricted in the company’s offices. Only employees who need the information to perform a specific job (for example, the billing clerk or a customer service representative) are granted access to personally identifiable information.

Employees must enter their password to gain access to user information. Finally, the servers that shop personally identifiable information are in a high-security environment at the company’s co-location facility.

Notify of Amendments in the Privacy Policy

If CBD Packaging shop decides to change its privacy policy, it will post those changes to the privacy statement, the homepage, and other appropriate places, so users are always aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed.

The company will use information in accordance with the privacy policy under which the information was collected.

CONTACT INFORMATION

Customer support is available 24/7 to assist users with free custom quotes, product information, queries, consultation, order tracking and more. Users can email the company at sales@cbdpackagingshop.com.